ReviewsClient Interviews
Step inside our client interviews, where we sit down with customers reporter-style to ask real questions about their cleaning experience. These honest conversations give you a behind-the-scenes look at the results, relationships, and trust we build every day.
Sarah F. in Pape Village
September 2025
How many years has LUX been cleaning your home?
13
Have you tried other services in the past?
Yes
What are the main differences you noticed between dealing with LUX Cleaning versus other services you have tried?
Consistent quality of cleaning
Why have you stayed with LUX Cleaning for so long?
Consistent quality of cleaning, dependability
You’ve met many of our team managers and team members over the years. Do you feel the service has been consistent and reliable?
Yes. I know the team will show up on time and clean my house thoroughly. New team members are well trained.
How does your home feel after LUX has completed our service?
Refreshed and polished
What are the things you like most about having your home cleaned by LUX?
The walk-in shower and stove look like new every time
Even though LUX Cleaning is more expensive than other services you may have tried, how do you feel about the value LUX Cleaning provides?
I am willing to pay the premium for the excellent results.
Susan U in Ledbury Park
August 2025
How many years has LUX been cleaning your home?
Lux has been cleaning my home for eight years now.
Have you tried other services in the past?
We’ve tried other services in the past but Lux was the only one to maintain our executive type home at the level of cleanliness that we required.
What are the main differences you noticed between dealing with LUX Cleaning versus other services you have tried?
Lux has a reputation for attention to detail, meticulous cleaning and care of our property. They lived up to this reputation in every way.
Why have you stayed with LUX Cleaning for so long?
Because they provide an excellent service and I trust them to do what they promise.
How did your home feel after LUX completed our service?
Clean, tidy and pleasant to live in- exactly how you want your home to be.
What are the things you like most about having your home cleaned by LUX?
If something extra has to be done, high dusting, cleaning the fridge or the stove, they are ready and able to do it.
Even though LUX Cleaning is more expensive than other services you may have tried, how did you discover good value in the service?
We found that even though it was a bit more expensive, the house was truly clean and tidy when Lux cleaned it. We felt proud of how it looked and felt. We got plenty of compliments over the years about our home, and Lux was a big reason it always looked good. We could rely on them for the highest level of professionalism and effort.
Ethically Clean Homes in Toronto
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